After placing your order, you will receive a confirmation message on your registered email / phone number. As we prepare and ship your order within 24-48 hours of the confirmation (some time can take more time due to unavoidable circumstances), you can then check the status of your package through ‘My Orders’ section.
What is the estimated delivery time?
Order handling Time: 1-2 business days
Transit Time: 7-14 days
We will try to deliver your product within 8-16 days.
If you are ordering our products from a Mega Sale event, dispatches may be a bit delayed due to increased volumes. We will target to dispatch all orders within 5 days of order date.
Once the product has been shipped, cancellations are not allowed. Please ensure your order is correct before confirming. If you have any issues, contact customer service immediately, but note that cancellations post-shipping cannot be accommodated. Thank you for understanding.
Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery, please suggest an alternative i.e., a family member, colleague, neighbor, etc.
We do not takes responsibility for goods signed by an alternative person.
All post-delivery related grievances or complaints should be registered within 24 hours of receiving intimidation regarding delivery/ receiving the product.
Returns will be applicable only in the unlikely event of damaged, defective or different item delivered to you, we will provide a full refund or free replacement as and when applicable (If Product is returnable or Product damage during Transit or wrong products deliver). We would contact you to ascertain the damage or defect or wrong products in the product prior to issuing refund/replacement. Contact us to initiate a return, in case you wish to know our replacement and refund policy, please email us at ocsmac7@gmail.com
What is the return Period for any order?
The return period for any order is of 21 days after placing order. Refund will be processed within 4 days.
We provide Free Shipping for UK.